Statement of Online Data Protection Policy

We appreciate your interest in our activities and want you to feel secure about the protection of your personal data when visiting the website

In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we take the protection of your personal data seriously. We want you to know when we collect particular data, and how we use it. In the following, we will explain the type, scope and purpose of data collection and the use of your personal data. This information can be retrieved at any time from our website.

Data Protection

The use of our website is possible without disclosing personal data. Different terms and conditions can apply in respect to the various services on our website, as will be discussed separately below. The voluntary entry of your personal details (for example, your name, address, email, phone number and the like) will only be processed by us according to the provisions of Bulgaria’s data protection laws and will not be passed on to a third party without your express consent. Data will be considered personal if they can be clearly associated with a specific person. The legal source of this data protection can be found in Bulgaria’s Personal Data Protection Act. The following will inform you of the type, scope and purpose of the collection, use and processing of personal data by the service provider.

At various points, it is possible for you to voluntarily transmit personal data to us. This happens primarily when you are interested in information on our website. We only collect and store such data with your consent for this purpose.

Information, correction, barring and deletion

No personal data are forwarded, with the only exception of such data being forwarded on account of any legal obligations that may exist. You are entitled to request information at any time about the data we hold, the purpose of its storage and its origin. Furthermore, in accordance with the legal regulations, you have the right to the correction, barring and deletion of such personal data.


In order to broaden the range of functions of our online services and to make the use of our site more comfortable for you, we use what are referred to as cookies. Cookies are small files with configuration information, which help us to ascertain user-specific settings and to implement specific user functions. Cookies are not used to collect any personal data. With the help of these cookies, data can be stored on your computer upon visiting our website. It is possible for you to prevent cookies being saved on your computer by adjusting the relevant settings in your web browser. This can however limit the range of functions offered by our website.

Server Data

Upon visiting our website, your web browser automatically conveys data to our web server for technical reasons, which will be stored in the so-called server log files. These data will concern, amongst other things, the time and date of your visit, the URL of the website that referred you to our site, which data were requested, the amount of data requested, which browser you use, which version of that browser, your operating system and your IP address. These data will be kept separate from other data you provide to us in respect to your use of our services. It is not possible for us to connect this data to any particular person. This data is used for statistical purposes so that we can improve our website and our services.

Inventory Data

Should it be required by the relevant authorities, we may in individual cases convey this data (inventory data) to the relevant parties to the extent necessary to the enforcement of the law, the protection of public safety, and to the fulfilment of statutory duties of the intelligence services, military counter-intelligence services or the enforcement of intellectual property rights.

Email Addresses

When you send us an email, we use your email address only for further correspondence with you.

Links to External Websites

If you access an external internet website via our website (external link), the external provider will possibly receive information from your browser regarding the website you were referred by. The external provider is responsible for this data. We, like any other provider, are not able to influence this process.


On our website we offer you the chance to subscribe to our newsletter. With this newsletter we will inform you of our services at regular intervals. In order to be able to receive our newsletter, you need a valid email address. The email address that you give to us will to that effect be checked, in order to certify both that you are actually the owner of this address and that the owner of this address authorises receipt of the newsletter (double opt-in process). Upon your registration for our newsletter, we will save your IP address and the time and date of your registration. This serves for our part as a safeguard, should a third party attempt to misuse your email address and to subscribe to the newsletter without your knowledge. This voluntary information (company/organisation, title, given and family name, and country) will be used in order to optimise our newsletter. The system furthermore gathers usage statistics regarding links you may follow and determines the geographical region from which access is being requested. It will not be possible for us to connect this information to a particular person. Further data will for our part not be collected. The data that we do gather in this way will be used exclusively in relation to our newsletter. No data will be passed on to a third party. Comparison with other data which may have been collected on other parts of our website will likewise not ensue. Subscription to this newsletter can be cancelled at any time. For details on how to cancel, please refer to the confirmation email as well as to each individual newsletter.


Individual forms have their own data privacy statement. Please read the respective data privacy statement carefully before sending off the form.


From our side, we also provide you with the means to contact us by email and/or via the contact form on our website. In this case, data entered by the user will be saved so that we can process the user’s contact request. These data will not be passed on to any third party. Likewise, no comparison will proceed with any data which may have been saved during use of other parts of our website.

Right to information/withdrawal of consent/deletion

On the basis of EU data protection laws, you can contact us free of charge if you have questions on the creation, processing or use of your personal data and the amendment, blocking or deletion of said data, as well as if you wish to withdraw consent you may have given to us regarding said data. Upon your request, the information can be provided to you electronically. We advise you that you have a right to have inaccurate data corrected as well as to have your personal data deleted, should this claim not contradict any legal obligations to retain data.

Use of web analytics system

This website uses Google Analytics and Piwik for statistical analysis of visitor access. Google Analytics and Piwik use cookies, which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of the website is stored on the provider’s server in Bulgaria. The IP address is anonymized immediately after processing and before storage. You may refuse the use of cookies.

Security note:

In order to guarantee the security of your personal data, such data will be assiduously protected against unauthorised access and unauthorised disclosure by implementing suitable technical and organisational measures and will not be conveyed to third parties without authorisation. Please note however that the transmission of your data via Internet (e.g. within the scope of retrieving information) is for the most part largely unsecured and, as such, we are unable to guarantee their security. We would recommend that you send any confidential information by post.